If you suspect that someone has stolen your identity to apply to Citrus College, enroll in classes, or obtain financial aid in your name, follow these steps to report the fraud and protect yourself.
1. Report the Fraud to Citrus College Admissions and Records
If someone has applied to Citrus College or enrolled in classes using your identity, report it immediately to the Admissions and Records Office:
- Phone: (626) 914-8511
- Support Ticket
- In-Person: Visit the Admissions and Records Office on campus
Provide any relevant details, including your full name, date of birth, and any notifications you received related to an application or enrollment. The Admissions and Records team will assist you in investigating and securing your student records.
2. Report the Fraud to Federal Student Aid
If someone has applied for financial aid in your name, contact the Federal Student Aid Information Center (FSAIC) to submit a complaint:
- Call: 1-800-433-3243
- Visit: Submit a Complaint or Report a Scam
This website also provides useful information on how to recognize and avoid student loan scams.
3. Learn How to Protect Yourself from Identity Theft
To safeguard your personal information and recognize signs of identity theft, visit the U.S. government's identity theft resource:
4. Check for Compromised Passwords and Strengthen Security
Many identity theft cases are linked to large-scale data breaches, such as the AT&T data breach and the National Student Clearinghouse breach, which exposed student data. Cybercriminals use stolen usernames and passwords to access FAFSA accounts, CCC student accounts, and ID.me.
To protect yourself:
- Check if your passwords have been compromised and reset them immediately.
- Use unique and strong passwords for different accounts.
- Learn how to create and manage strong passwords securely:
5. Current Citrus College Students: Cybersecurity Tips
Citrus College encourages cybersecurity awareness and messages all students the following tips along with general reminders at the beginning of each term.
If you have any concerns or need further assistance, please contact Citrus College Admissions and Records or the Financial Aid Office. Stay vigilant and take proactive steps to protect your identity.