If you filed a Free Application for Federal Student Aid (FAFSA®) form using an incorrect Social Security number (SSN), name, or date of birth, you need to correct this information by going directly through the Federal Student Aid (FSA) system.
Important Reminder: If the information you provided on your FAFSA form doesn't match the records with the Social Security Administration (SSA), you might receive a "bad match" notification on your FAFSA Submission Summary. To resolve this, first correct your details on the FSA website. Once the SSA confirms your updated information, return to your FAFSA form to submit the corrected information.
Note: If you are unable to update your information through your account settings or encounter any issues during the process, please contact Student Aid Customer Service at 1-800-433-3243 for additional assistance.
Step-by-Step Instructions for Updating Your Personal Information on Federal Student Aid
Visit the FSA Website
- Go to studentaid.gov.
Log In to Your Account
- Click on "Log In" at the top right corner.
- Enter your FSA ID and password.
Access Your Account Settings
- Find your account "Settings" by clicking on your name at the top right corner.
Update Your Information
- Click on "Personal Information" to update your Social Security number (SSN), name, or date of birth.
Apply Changes
- Review your updates for accuracy and click “Apply Changes.”